Employment Opportunities

We are a private company dedicated to providing exceptional customer service, and have been in business since 1995. Our manufacturing facility is located in Port Kells, Surrey. Due to consistent business growth we are often looking for skilled, reliable and honest employees. BI Pure Water offers competitive wages with benefits package, RRSP, and profit sharing. Resumes can be emailed via our contact form.

Contact Form

Inside Sales Representative

Pay : 60k-70k/Year

We are seeking a motivated and experienced Inside Sales Representative to join our team. In this role, you will work closely with customers, vendors, and our internal teams to ensure exceptional service, strengthen our brand presence, and contribute to customer satisfaction.

Key Responsibilities:

  • Provide excellent customer support by promptly responding to inquiries and processing orders.

  • Build and deliver accurate quotes for parts and services.

  • Collaborate with vendors to specify and order required products.

  • Manage and maintain parts and consumables inventory to meet customer demands.

  • Assist with product invoicing and ensure timely shipping.

  • Support the outside sales team by providing product information and assistance.

Qualifications and Skills:

  • Proven experience in inside sales, preferably in a technical or water treatment-related industry.

  • Strong customer service and communication skills, both written and verbal.

  • Exceptional attention to detail and organizational abilities.

  • Experience with ERP systems is an asset (training will be provided).

  • Proficiency in Microsoft Word and Excel.

  • Ability to multitask effectively in a fast-paced environment.

  • A positive attitude with a willingness to collaborate and grow within a team.

  • Ability to build and maintain strong customer relationships.

Additional Requirements:

  • Ability to be trained in forklift operation.

  • Physical capability to lift up to 50 lbs.

Service / commissioning Technician – Water Treatment Plants

Pay: $25-40/hour

Responsibilities:

Service, maintain and troubleshoot water plants at customer sites mainly Western and Northern Canada, wide range of services including filter/media changeouts, pump/valve service, operating system modifications and additions, repair breakdowns.
Commission new plants at customer sites, train customer operators.
Assist in building and testing systems at our plant in Surrey before shipment.
Travel out of town for service and commissioning – Approx – 33% travel
Train and support customer staff

Requirements

  • Experience in servicing complex plumbing systems at customer site
  • Experience with pumps, valves, motors, filtration, VFDs, instrumentation, PLCs,
  • Customer service skills in dealing with system operators and owners, contractors and trades
  • Independent thinking, solution finding skills to get the job done on site, ability to work unsupervised
  • Performs all work assignments safely in accordance with worksafe regulations and legislation
  • Willingness to submit to drug and alcohol testing on clients request (needed for some job sites

Equipment Maintenance & Support Technician

Pay: $25-30/hour

BI Pure Water is seeking a dedicated and hands-on Equipment Maintenance & Support Technician to assist in the assembly, installation, and maintenance of water treatment systems. This role is based at our Surrey facility, with occasional travel to customer sites across Canada.

Key Responsibilities:

  • Assist in the assembly, repair, and installation of equipment, including doors and fabricated components.
  • Learn and apply techniques for painting, insulation foam application, and flooring epoxy.
  • Support the maintenance and servicing of equipment.
  • Construct wood crates and supports for system shipping.
  • Quickly adapt to operating new equipment and acquiring new skills.
  • Operate hand and power tools safely and accurately.
  • Interpret and follow technical drawings and plans effectively.
  • Work both independently and collaboratively within a team environment.
  • Other tasks as assigned.

Qualifications & Requirements:

  • Ability to work with tools and materials efficiently and accurately.
  • Strong mechanical aptitude and problem-solving skills.
  • Self-motivated with a proactive approach to learning and development.
  • A valid Class 5 Driver’s License is required.
  • Prior experience in a similar role is an asset, but training will be provided for the right candidate.

If you are a motivated individual looking to grow within a dynamic team, we encourage you to apply!